WoodSpring Suites Augusta Fort Eisenhower

The WoodSpring Hotel offers clean, basic accommodations at an affordable price. Ideal for extended stays, the rooms are simple but functional, and the staff is friendly and helpful. A solid budget option.

This was by far one of the worst hotels I have ever been to. First off, unless you have it exact in your GPS, you'll never find the entrance because it's behind 2 other hotels. There is no lobby to the hotel, but rather a service window between two doors, it almost feels as if you are entering a government property. Nobody is at the front desk unless you pickup a phone and call. The room was bare bones. No doors on the cabinets, old appliances, and the bed was on an Amazon bed frame that was at risk of collapsing if you laid on the bed wrong. The shower had barely any pressure. Just overall an awful experience. Also, this area is very high traffic for drug and escort activity. Be careful coming here.

Nice spot off of busy area. Patricia at the front desk is amazing, and should be commended for being such a wonderful person. Thanks for all the help!

Room seems clean BUT ! I killed 2 roaches and 1 spider in 1 night…. Then left out the room the next morning and passed another roach… This needs to be addressed asap !

Hello, My Name Is Joanna H. This is my first time staying on this property WoodSpring Hotel, I moved my family here for a few weeks until our builder finishes up our new home. I checked in my room 316 on 06/01/24. When I checked in around 9:45 the Clark working informed me only one rule about smoking on the premises when checking in, nothing else! I was fine with that because I don’t smoke, and she gave me my keys. I went My room, and it was dirty, I went downstairs and told front desk, she gave me some cleaning supplies and I cleaned my room, and cleaned accordingly, she proceeded to tell me “The Manager Didn’t Check Your Room After House Keeping” I kindly laughed it off and walked away. I didn’t make a fuss nor got upset because mistakes happened. Fast forward my refrigerator went out on day two and spoiled my food and I went downstairs. I explained that to management I didn’t get upset, I didn’t make a fuss about it, and they changed my refrigerator twice. I didn’t ask for a discount nor for a replacement for my food. I just thanked them and walked away. Today my children and I went downtown Augusta for the festivities, and when we came back around 10:20pm, I noticed the laundry room door was open. I went upstairs, got my dirty towels and came downstairs and requested an exchange. The Clark had one hand on the wall and one hand on her hip and said, “No We’re Close “I said “oh I didn’t know you we’re close I saw the door open; I don’t have any clean towels my children and I just left from downtown we’re hot and sweaty, can you please exchange them for me this time”?! She replied “NO WE'RE CLOSED” I replied “ You Tell Me I Can’t Get No Towels To Bathe “ she than walk over to the towels as she was walking she said “Y’all Getting On My Damn Nerves” my face was in disbelief, the towels was behind the door almost closing the door in my face toss me the towels and closed the door and I said I Will Be Calling Corporate She heard me open the door back up and said “Girl...