United States Postal Service
125 Commercial Boulevard, Augusta, Georgia 30907
About
Martinez USPS branch serves the Augusta area with reliable mail and package services after recent reopening. The location features helpful staff including employees recognized for exceptional customer service.
Reviews
Google User
2025-06: I am SO SO SO glad the Martinez branch is back up and operational again. These guys are awesome and I appreciate this branch so much. 2024-04: I recently started utilizing the USPS a great deal more than ever before and I've got to say, I'm impressed with the employees at the Martinez Branch. Most recently, I went in to the counter to drop off a package and a lady named Colinthia also assisted me with a couple of tracking numbers that weren't updating. She was super nice and patient and I really appreciate her pleasant demeanor. A few months back, I shipped a package that ended up going in circles in Atlanta. I put in a inquiry online and a Mr. Joseph (if I remember correctly) from Martinez called me and was and to get my package moving and explained to me what had caused the situation. (A little knowledge helps customers have a lot more patience with the process as a whole!). On another occasion, I had a missed package pick-up request, but he had someone come out immediately and retrieve my outgoing shipment. Also, I've seen a few mail carriers since I've been in the area, and I want to thank the ones I've had the pleasure of talking to for a moment here and there. Thank you for all you do... I appreciate each of you.
Google User
Our delivery person keeps spamming us with letters and notes saying our mailbox is blocked by vehicles/trash cans....it's NOT!!!!! vehicles are always in the driveway and the trashcan is always on the curb! And when you try to call the god forsaken office to figure out what tf their problem is they NEVER answer! Horrible customer service.
Google User
Just wow, amazing! This truly is the best USPS office I ever been in my life. Very clean and organized. Kudos to Rosemary for being such a naturally amicable person. While I was standing in line waiting for my turn, she was so kind and professional to everyone that came up to the register. My shipping process was smooth, easy, and fast. I was 3rd in line and it only took 5 minutes for me to get out of there. Somebody give this woman a raise!
Google User
The postal office lady wouldn't even walk up the hill to give me my pa package, she said I wasn't going to answer the door this earl. Was writing i note I wasn't home ti get package. My car is clear from drive way. She said I wouldn't answer the door this early. Come on postal service do better
Google User
People were generally nice but I had to return 4 times to get a key to my mailbox. Every time they didn’t have the paperwork that I filled out or know what was going on.
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