United States Postal Service

I live on the third floor. Today I was to have a package (letter) delivered with signature required. I watched as the postal lady delivered mail to the apartment mailboxes, walk back to her truck with my mailer and empty tray, then walk back to my mailbox with a "sorry we missed you" slip. Yeah, you missed me. You decided it was beneath you to walk up a flight of steps. And when I walked down to the mailboxes to pick up said slip, I saw that the lady was parked at the building next door pulling a large package out of her truck to deliver to someone's door. Yet mine couldn't be bothered to be delivered. I was here and watched the whole thing go down. Even took video. On top of it supposed to being delivered yesterday, I now have to pick it up on Monday, three days later than expected. Lovely service. She needs a raise. 👍

Missing Passport: Summeral Station, Silver Bluff, Aiken did an outstanding job tracking and giving me personal followup calls on my passports where-a-bout! I understand it took a couple of months and a lot of USPS team work from our Aiken branch but they managed to pull the loop routing from NYC/NJ and bring it home to me! Thank you USPS!

This is where I wish I could leave 0 stars. By far the worst run and managed post office a person could have the bad luck to walk into. I went in for a package pick up. The package could not be found and the manager with no apology whatsoever said “might have been put back on the truck. You know usps is struggling with problems”. And with a shrug of the shoulders her caring ended. A complete waste of a drive and wait there. Let’s hope DOGE shuts this waste down and I hope the manager is first to go.

Around 4:40 today I admittedly went in late. I was having a realllyyy bad day. The woman at the front desk helped me direct where I needed to go with my package as the time was too late for delivery at the time I needed. She helped me calm down and was very understanding. Everything got done and I appreciated her help when I was so stressed.

My work has required me to move every 3 to 5 years and I have lived in several cities in SC over the last 22+years. Some were big cities in some were small towns, like Aiken. But I have never encountered problems I am experiencing now with getting my mail delivered to my home. I get messages that my driveway was obscured or my front door was unaccessible, neither of which has ever been true. I hope the USPS is privatized soon so people can be held accountable for not doing their jobs.