The Hamptons of Grovetown Boarding & Grooming

For $50 dollars a day and how beautiful the facility looks on the website, I expected much better service than we received. My husband and I are on the hunt for a boarding facility we trust… this is our review of the Hamptons. Pros - Dogs do not interact - Tour of facility is allowed - The couple who man the facility seem confident/patient with the dogs - They don’t seem to board very many dogs at one time - They are responsive via text Cons - Videos and pictures online are incredibly misleading to what the dogs actually have access to/benefit from. I now realize much of the media on their site are just stock videos/pictures. - The space the dogs are allowed to roam in are relatively small sections compared to the acres they advertise. - Dogs sleep in regular metal crates, several are stacked on top of each other. - Observation of dogs are low (ie injuries). My dog started to develop kennel nose (which is normal for her when boarded) but it was not caught by staff until 3 days after the fact. Sore started on 4/27, was not mentioned until 4/30). - Daily updates are not assumed, and must be requested - Updates are incredibly vague/lack detail and pictures are very low quality (sample pictures I received over multiple days are included) - Total amount owed was not provided until the morning of pickup (despite multiple requests) which is incredibly inconvenient due to needing to withdraw cash prior to pickup - Bath was requested, but our dog came back oily/dirty and seemed to be sprayed with a fragrance - Nail trim requested, no evidence of nail trim - Play time with a human costs extra. With the cost, I would imagine plenty if human interaction would already be included. Otherwise the dogs just go from crate to their square of turf and back again. - Professionalism was lacking. We called first thing in the morning upon arrival and provided our dogs first and last name. The reply was “daycare or boarding”? This was not a reassuring response as our dog was going to ...

The Hampton “Inn” of Grovetown Boarding and Grooming customer service and experience exceeded my expectation The new owner’s are spectacular They greeted us shortly after 6am - facility was spotless, welcoming, and the grounds are breathtakingly beautiful! Most importantly is care, and love they showed my fur- babies, and felt like family!! Ken the groomer texted n shared pictures. And Both my Huskies never looked so good. I highly recommend them to anyone🐾💙🐾💗 Thank you ❤️

I just wanted to take the opportunity to shout out Jeff. He did a great job on grooming my Bernedoodle . His hair cut is so cute. I love the staff there. Everyone is so friendly. This was a last minute appointment to bring him in on a busy day before the holidays and they were able to get him in. This is my second time getting my dog groomed there. Will definitely continue to use them. Thanks yall!

Left My Frenchie here from Friday to Sunday. I can tell she was well taken care of. The couple communicated very quickly anytime I messaged. I would recommend to anyone who needs a place for their pet to go for a couple of days while going on vacation. She came back smelling nice as well!

Very sweet and kind people and our dog LOVES coming here! They are great with the dogs and they do doggie-daycare. Be mindful of the turn for the street it’s on or you will have to turn around. Great place!