Storage Rentals of America

As a current tenant, I am absolutely blown away with the customer service provided by the managers. Leigh Anne and Mary are both extremely helpful and knowledgeable about the facility. Will definitely be referring friends and family!

I stopped by SecurCare Self Storage on Tuesday in the pouring rain. I was met by Chris the store manager who quickly acknowledged my presence. He was very professional and pleasant as a matter of fact, I complimented him on his Customer Service. He did not hesitate to assist me with my needs. He was very knowledgeable and helpful. I have not even rented a unit yet, but I felt that I need to let people know that the Customer Service Chris provided was OUTSTANDING. I would recommend this place to anyone! Thanks Chris!

I have been renting a storage her for over a yea. I called the end of December and I was told the property was sold to Storage of America. I have called over 5 times because water got into my storage. One time the representative told me they was in training I had to wait before someone come out!!!! I told her but my belongings is in this storage getting wet. I called another time it was getting prioritized, then another rep said this is not how Storage of America operates someone will call you and that’s been 2 days ago. I looked at my email and they had the nerve to send me a lease agreement, but no one has called to help me about my problem. I guarantee the 13th they will be calling about my payment!! As soon as I can I will be removing my belongings since they don’t have the courtesy to respond back to me. I just hope it don’t rain before I can get my stuff out!

Ma.Heather was a great help to me! She gave me the opportunity to come in to pay for my storage when I normally pay online. She even waived my fee being that I tried to show up the day prior! She wa a patience and very helpful with the information on storage, packaging wrapping things for a move!

Very friendly and knowledgeable to all the questions I had. Talking to the associatiate made me feel like I knew them all the time.