New American Funding - Ken Smith

As a real estate professional, Ken has always gone above and beyond for all of my clients. His communication is top-tier, he’s responsive, knowledgeable, and truly takes the time to educate buyers throughout the entire loan process. Whether it’s answering questions late in the evening or working diligently to meet deadlines, Ken consistently shows up and delivers. My clients always feel supported and confident in their financing decisions thanks to his expertise. It’s a pleasure to work alongside a lender who genuinely cares and makes the homebuying experience smooth and stress-free. I highly recommend him to anyone in need of a reliable and dedicated mortgage officer.

This transaction was going off track until I called Ken. He and his team immediately stepped in, helping my clients switch lenders and navigate the lending process smoothly and without any issues. He made this a very happy family who now have a home in the Augusta area. I highly recommend him to any of my clients.

Ken and his team were great. For the most part our home-buying process was fairly quick and easy. I learned so much along the way and look forward to this new responsibility. Highly recommend for first time buyers.

Ken and his exceptional team made my loan application process an outstanding experience. From the very beginning, Ken's professionalism and expertise were evident, as he guided me through every step with clarity and assurance. His team's attention to detail and prompt communication ensured that I was always informed and confident in the progress of my application. What truly set them apart was their friendly and approachable demeanor, making me feel valued and supported throughout. Ken and his team's proactive approach to addressing potential issues before they became problems was incredibly reassuring. I am extremely grateful for their dedication and hard work, which turned a potentially stressful process into a smooth and manageable journey. I highly recommend Ken and his fantastic team for anyone in need of a reliable and efficient loan processor. You won't be disappointed!

Ken was amazing. He had no problem with having the hard conversations with us and letting us know we needed to get our stuff together lol. Thank you for not giving up on us and getting us into our dream home!