Moon Nail & Spa
630 Crane Creek Drive, Augusta, Georgia 30907
About
Augusta's Moon Nail & Spa delivers comprehensive nail care, pedicures, and spa services in a welcoming environment. The salon's skilled technicians like Alena provide exceptional manicures, lemon pedicures, and full nail sets for CSRA clients.
Reviews
Google User
First timer here! I walked in the shop and was greeted right away. I went on a Tuesday afternoon and wasn't too busy. My services were great! I got the Lemon pedicure along with a full set. Alena was my nail tech and she was AMAZING! 10/10 highly recommend!! Cost, well let's just say that I got what I paid for and some. So y'all go check the out!
Google User
Had the best experience! Alena took incredible care and attention with my daughter’s nails. We were treated with joy and kindness from the minute we entered the door and she was patient as we chatted through the vision. My daughter is 13 and says these are her favorite nails she’s ever gotten! 10/10 recommend!
Google User
I had a very disappointing experience at this salon. When I explained how I wanted my nails done, the technician immediately became defensive. The initial price was $165, which I was completely fine with. However, after discussing the design with my sister, we decided to go with a different option that included actual diamond rhinestones. The price then increased to $175, plus an additional $50 for the diamonds—again, no issue, as these were my birthday nails. Unfortunately, when the nails were finished, they did not meet my expectations, so I requested they be removed and replaced with a simple black French design. When it came time to pay, I was quoted $149, but the pricing did not add up based on the previous estimates. Instead of clarifying the discrepancy, the technician became defensive. Despite my repeated requests for the pricing to make sense, the only resolution offered was a change of polish. Overall, the lack of professionalism and transparency made for a frustrating experience. I will not be returning to this establishment. RESPONSE: I appreciate your response, but I’d like to clarify a few things. When I first showed the nail tech my inspiration photo, she immediately seemed agitated and, instead of discussing the design with me, she ran to print out an invoice. I had no issue with the $165 price and only changed my design afterward—at which point, she acted as if it wasn’t a problem and never mentioned that the final result wouldn’t resemble the inspiration photo. The real issue arose when she completed the design, and I pointed out that it looked nothing like what I requested. She struggled to properly place the rhinestones and ultimately couldn’t figure out how to make it work. That’s when I asked her to remove them and just match the design to my other nails. If transparency is truly a priority, then let’s also acknowledge that it wasn’t until the owner (or the man who fixed my nails) got involved that I was finally informed about the break...
Google User
I saw Anna for my gel x full set and she did phenomenal!!! My favorite nails yet. They were just what I asked for. They are symmetrical and so natural! Will definitely be back.
Google User
Just moved to Georgia and needed a new shop! Walked in with my daughters almost before closing and they welcomed me sooooo nicely!! My nail tech was so sweet and friendly, and I love how they made sure I approved what my daughters were getting done! I’ll be coming back!
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