KeyMe Locksmiths

Unfortunately I have had to use this service twice for being locked out of my house. The first time I used them in October we had to wait 2 hrs just for technician to come. He charged $120. I used this service again and the only thing that was better was the timing. I only had to wait 30 minutes for technician. When he arrived I asked him what the charge would be before he started and he stated $200. I immediately told him no I would call another service and wait bc I was not gonna pay that price. I even let him know that I didn't pay that much the first time. He stated he was going to call the office and see if he could get discount. He then stated $150. My husband even asked is that the best he could do and he stated yes. The fact that I had my kids (ages 11, 5 and 1) outside waiting to get in house and they were complaining they were hungry was the only reason I paid that amount. If I was by myself, I would have called another service. I will never use this service again. If I could give 0 stars I would.

Ordered key, 4/5/2024 said it would appear on Monday ( 4/8/2024 )for my truck. Monday came and gone. Tuesday 4/9/2024 I call technician (Robert) and he says it will be here between 3pm-5pm it's 7pm still no call from technician on when services will be done or key arrive. I called talked to manager to get answers he still don't know and will have technician call me back to explain why key or services have not be done. I paid a deposit of 100.00 and are avoiding me. No communication from anyone. Turn from them best to find someone else poor customer service. Can not get a refund for my key since it's directly for my truck but have to sit around and wait for them to do something.

Convenient but pricy for one key $9 should have gone elsewhere.

Fast response time. Very professional technician. Got my car unlocked quickly.and at a reasonable price.

Called them and they never showed up! Called them twice and they said they were on the way!! Had my son waiting for almost 2 hours! I had to go pick him up!!