Firestone Complete Auto Care

The shop did a fantastic job getting my vehicle completed and back on the road as quickly as possible. The staff were all phenomenal. Very friendly and professional. Cody was especially helpful. She answered all my questions and concerns intelligently, and with extreme courtesy and professionalism. I highly recommend.

I called Firestone at Fort Gordon hoping that they could help me. I wasn’t expecting same day help but I got it. Cody was wonderful on the phone and in person. Sadly my car’s issue wasn’t solved, but that is my car’s fault and not anyone at Firestone. I was so impressed with Cody’s assistance that next time I need tires or my oil changed I will be back.

My experience here at Firestone @ Fort Eisenhower for the first time has been a nightmare. I've been ignorged when I asked a question and told to ask another guy that was just entering the room, as if I was bothering him, wearing thick black shades, asked him a question and he acted like he didn't know what I was talking about. I've been made to wait now 6 hours for a simple oil change. Given excuse after excuse, that appts. are take first and just maybe I can be fit in to their schedule. There's no way I'll ever come back here. The professionalism here is outrageous. There bathroom and overall seating area is super dirty, I sat in my car the majority of the time. This place is one I'll never visit again. The only thing the got right in here is the price for a standard oil change. I'm so making an ice comment. Had to leave bc I felt like they were doing this on purpose. Was real quick to return my keys when i asked for them back and continued to lie about another appointment before me. There was nobody in there, just them lolly gagging. No stars if up to me, only to put this post thru.

Wonderful group of people! Service is fast and customer service is faster. I go to them pretty regularly for oil changes and general maintenance and they always make sure that my car is in tiptop shape with whatever I need fixed. A great place to go for the soldiers on post who need something quick and efficient.

The team was extremely helpful in assisting with the diagnosis of the issue and had the repair completed quickly. Everything about having a vehicle that won’t start is usually frustrating, but the Firestone Team turned that around. I was thoroughly impressed. Thanks all!