FedEx OnSite

2023-05: Drop off was easy enough with the Walgreens employees, but in one instance, I dropped off well before the last pick-up of the day (as started on the FedEx website), and upon looking at tracking info in the FedEx app, it showed a delivery exception because it stated the last pick-up of the day had already occurred. The most recent time I utilized this location, I jumped through hoops to get my package there 2 hours before the last pick-up of the day, just for my package to be scanned by FedEx 2 hours past the last pick-up of the day... to make matters worse, my most recent package sat in limbo as being dropped off, accepted at the location, picked up by FedEx 2 hours past the last pick-up, and then radio silence for 5 days. Five days. Once I called several times on the 5th day attempting to speak to a live person (never happened), hours later, my package showed as being accepted at the Augusta FedEx facility. ...so, I feel it is very unprofessional to have times listed on a business website that aren't legitimate and constant, then to have my package sitting some unknown place after I'm supposed to trust a business with said package leaves a sour spot in my experience with this FedEx-staffed location.

Yikes. My small package arrived the box was destroyed and an expensive item was missing. It looked like it had been taped up again. I'll have to file a claim. Usually, I have no problems.

Workers very unprofessional and rude to customers. It’s happened to me and I’ve seen it happen to other customers as well. Store is also very dirty and does not focus on cleaning during this pandemic. Won’t be shopping here again.

Not equipped to accept the QR Code that is emailed to you.

Great service and very prompt