Dunkin'

Came in this morning july 1st around 10:00am. It wasn't busy. The door was wide open due to them still working on the building I guess. There were flies flying in (pretty gross) but anyways we ordered 2 sourdough breakfast sandwiches with turkey sausage. 3 orders of hash browns and 2 normal hot coffees. We got our food and left. While driving off I opened my sandwich to take a bite LOL the sourdough bread was not toasted like the picture shows on their menu. Both of the sourdough sandwiches were not toasted. Just 4 slices of thick white dry sourdough bread. I couldn't believe It. I had to come home and toast the bread on the grill, they were too big to fit in a toaster. Not how I planned on enjoying my food after I spent over $30 in a dunkin donuts. 😒 highly disappointed And my egg on my sandwich looks like someone bit into it smh. What is going on ???? The hash browns were a complete soggy mess falling apart as soon as you touch them. And very very greasy. 🤢 they have to get drained of the grease before bagging them my goodness. We also ordered an apple fritter which was dry. And a strawberry donut which was good. My husband asked the male cashier if they had a military discount. He says "ummm I don't know, oh We don't have one" If you're a new employee and you don't know something you go and find out PERIOD. The place wasn't busy and the employees in the front end did a lot of standing around. At one point the cashier had his back turned leaning on the register and there was a customer waiting to be served SMH The coffees were good. I was excited this place opened up so close to me too. I know it just opened but managers need to really ensure these young new employees know what they are doing with people's food. The male cashier was nice but needs more customer service skills, he needs to speak up louder, and ask a manager if he doesn't know something. It's too easy. Very disappointed 😞 not what I was expecting.

Pretty good place with nice staffs. I like this location as the one at Lewiston Rd. Their donuts are donuts okay at times, but if I have to but their donuts, I would go for the chocolate glazed and double chocolate donuts. Their breakfast items though.....a miss. Except for the bagels and bagel bites, their breakfast items aren't tasty. Their hash browns for some reason are always burnt, so that ruins the morning experience. Other than that, I will continue ordering from Dunkin again.

Wow, the sense of entitlement. Imagine not putting the cream cheese on someone's bagel when they order a bagel with cream cheese. And it's not like it was busy. There wete literally no other customers at the time because it wad 6:30 in the morning on a Saturday. That's fine though, let me do it while I'm driving. So much for convenience.

Store just is dirty. Counters are full of spilled liquid,floor is nasty,donut case has dirt and dust in it. The women's bathroom was dirty and smelled like a dead animal.

Consistently messes up mobile orders. They don't READ the tickets. Always assume the orders are the same. Shift leaders claim to be managers. Food allergies are real, don't be the reason someone goes to the hospital because YOUR team can't read the tickets.