Domino's Pizza

I ordered NY STYLE carry out medium pizza from 3100 Washington Rd location, Augusta, GA on 11/20/2024. This was the nastiest pizza I’ve ever had! The backside was not done. I tried reheating it in the oven and it was still like raw cornmeal. And it didn’t taste good. The gentleman working needs help, more employees to help manage the store.

Online order to pickup was pretty seamless. Took about 10 minutes from ordering to pizza being ready for pickup, which may have ultimately been a demerit, as I felt the pizza was a little underdone compared to other locations, but this can be easily remedied with a few seconds in the air fryer. Another thing I noticed was it felt like the sauce was not spread across the pizza evenly, probably due to them trying to be efficient. Some slices had a good ratio of meat/cheese/sauce, and some slices felt like it was just meat and cheese on there. Overall solid option for quick, customized, pizza. I feel like it could be improved by spending a couple extra moments in the pizza making process before pickup.

The driver delivered my order super fast and with a friendly attitude! However the Búfalo pan pizza was undercooked and the whole pizza had spiced sauce when I specified the spice should go just in the half, and the chicken and toast were delivered without forks. Other stores make this order so you can do it too! I also called the store and the person who attended the call said they cannot do anything. He then confirmed my phone number and said “stay in the line I will transfer the call to the store” but he hung up the call so the only thing that was good tonight was the delivery service that just forgot the forks, or maybe the store didn’t have any!

I’m not a frequent customer here at Dominos but it was before 11 and they were open and had no wait. The location on Washington Rd has great parking, the inside is clean, the staff is friendly. They had only 2 people working and the guy that took my order made my hand tossed pepperoni pizza and cheese bread. It was super quick; like less than 10 minutes! It’s Dominos so I already have expectation’s for how it taste bc they taste the same. Everything was as expected with the food quality. I had a great experience. Easy transaction and no issues. I would recommend.

I ordered the $9.99 pizza today for carry out. The pizza was delicious, however; the green bell pepper was not on the pizza. I double checked my order online and it shows that I did order the green pepper. The staff here are always ice as I am a regular customer.