Columbia County School District Department of Transportation

The constant switch of buses with drivers is ridiculous. Hire more drivers or get it together, but the insane amount of time you say routes are delayed is just beyond aggravating. And then you post late on the stupid bus tracking app, say the pick will be "approx pick up time (whatever time you say)" and the bus is still never on time for it! Figure out your driver's, get new drivers, something! You are making mornings so hard for sooo many people! Soo aggravating!

The bus is NEVER on time and that bus portal app sucks… some of parents don’t allow our younger babies to be at the bus stop alone. Especially when its dark out, raining and super cold. At least show up on time so we can get to work on time!!! IM SO SICK OF THIS CRAP!!!!!!! Our bus was said the pick up at 647, its now 714 and were still waiting! I guess I won’t be at work by 730…. 🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬

So apparently if a child is in their doorway putting on their shoes with the mom waving her arms to ensure the child doesn’t miss the bus, the driver will see you, and just pull away. There is something very wrong with a school district that doesn’t work for the children and is so rigid about getting outside 5 minutes early.. No matter the circumstances. You have no idea what’s been going on in a child’s life and being so unaccomadating is a horrible way to treat a child and family. The bus can be 30 minutes late for various reasons but cannot accommodate a single child putting their shoes on and waiting an extra 13 seconds for that child. Horrible horrible service. Then when I called to get the bus to turn around to pick him up, they refused. I will be complaining to the board. This does not happen in a good community that serves its children. These people do not care at all about the children.

My kid’s bus does not follow the routes posted on their website. We live in a smaller neighborhood and my oldest didn’t get to ride her school bus for the entire elementary school years. After six years, I was hoping the bus routes got better, and the posted drop off time is supposedly only after 45 minutes after school dismissal which is fine with me. However, the bus always goes to the different neighborhood first(that one’s supposed to be the last neighborhood according to their website) and our neighborhood is the last. This constant and unofficial change of routes adds 20 minutes to my kids drop off time and is never dependable. If the change was necessary, I’d appreciated some communication about this. Instead, when I called the Transportation department to ask if this will be a permanent change and if they will ever update the routes, so I can schedule my middle schooler’s carpool better, they just give me the runaround. The young lady was apologetic but was no help at all and I left a message for the person in charge twice now with no response. I suppose they just want me to quit and keep me in the ever growing school carline. Their lack of professionalism and communication is just disappointing.

Here it is 845 I have been sitting outside my house for an hour waiting on the bus. I’m late for work 3rd time this month it either comes too early or really late. I call and they tell me oh it’s coming. There are kids just waiting parents waiting to go to work and they don’t inform anyone. Just sitting out here looking stupid. It so cold by the way. Things happen I understand but man communicate. We’re adults with jobs and other responsibilities. Be consistent. The guy over the phone acted like I was bothering him. Like asking him if there was an issue was too much for him to answer. I don’t get it. Hate your job? go do something else’s. We should know what going on. So we can plan accordingly.