Chili's Grill & Bar

Great service as always! Today, my husband, mom, and I went here for late lunch/early dinner. Check out these unjust photos. They were surprisingly busy, but our server stayed on top of things. The food and atmosphere were awesome.

June 27, 2025 - My follow up. 🤞 Places crowded semi I would say about 75% in the main room and the bar had four patrons there. The hostess were pleasant and quick to seat you. I don't see my friend the manager from last year. She is gone!! 😊 So, now the redemption review. 🤞 Okay, I had a good experience like I had when I went to the bar the first time a year ago on June 20th of 2024. Ciara 💜 what's my server and she did a great job. - - - - June 20, 2024 - I found this place when I went shopping. The restaurant was clean. The hostess, with bejeweled hair and face met me and she was very pleasant and very welcoming to a place I never visited. My second impression of this place, the bartender name Maria. She was also pleasant and helped me with the menu. She also treated me with respect and I also felt welcomed. I ordered a ribeye which I only ate half of it. Another woman that sat a few chairs away from me also had a sirloin. We both didn't like it. Now Maria did make a wonderful drink. See the pictures. The drink was eloquently presented for the price I paid. I didn't see a manager around, but the place was busy and everyone was satisfied. So I wanted to come back for another treatment of hospitality. June 22, 2024 - I returned after pride in the park in downtown Augusta Georgia. I figure that I would have a great time at Chili's like I did on Thursday. This was far from the case. The young woman that was seating customers, place me way in the back next to the bathrooms when they had available seating. The woman with the bejeweled hair saw that was dissatisfied with the seating and suggested that she would reseat me. I believe this was the start of a slight hostility towards me. The hostess and her assistant stared at me while I was being seated and a few times afterwards. My waitress was "J" and she served me well until her manager pulled her away near the end of my stay. I did manage to talk to a few of the servers and they seem pleasant. It was un...

This was my first Chili’s visit ever. The triple dipper was AMAZING! I ordered it as my entree, and it did not disappoint. The fried mozzarella is stringy, the chicken tenders crispy, and the burgers juicy. I ordered a side of the street corn, and it was so juicy and full of flavor. The peanut butter pie was expensive ($10!) but really delicious. If I’d known the price, I would have passed.

My family and I went to Chili's. The service could have gone better. While ordering drinks, I ordered a Sprite with Blue Raspberry syrup. The waitress looked confused but said okay. When she returned, she said there was no Blue Raspberry. I asked which flavors were available, and she said just looked at me confused. I asked if there was strawberry, and she still looked confused. To simplify things, I just told her the regular Sprite was fine. A little later, my mom asked which flavors were available, and the waitress said it was basically the same flavors that lemonades came in. Since a couple of the people at our table had Strawberry Lemonade, I again asked if I could have Strawberry flavor added to my drink. She then said yes. She brought a Strawberry Sprite and that solved that. About 4 staff members were seated at a table near the kitchen entrance/exit and another was leaning against the wall with their feet kind of kicked out. I was trying to walk my daughter to the restroom and said excuse me multiple times, the employee leaning on the wall never moved their feet, so we just walked through the right space to get to the restroom. There just seemed to be a lot of employees standing/sitting around while the restaurant did not appear busy at all. At one point, one employee yelled to other employees just standing by the kitchen talking and said, "excuse me, trying to get through!" You could tell she was frustrated with them just blocking the way, and from my perspective, she had a valid point. Towards the end of our meal, we ordered another meal to-go. I paid the ticket around 4:20 (sometime after we put the order in), we weren't walking out with that food until 4:43, and it would have been longer if we didn't ask our server when it would be ready. She said she would check, and she immediately came back out with the meal indicating it had just been sitting waiting to be picked up. I should point out that in order for us to ask her for the status of the meal, w...

It's a good Chili's. The menu is large and the lunch combos must be read carefully to get the "best deal". The waitperson acted as though he was afraid of us to begin but warmed up and remembered our take out order. The food was good, the appetizer of chips was huge and the salsa OK. The salad had the tomatoes cut up quite small which I liked and it was reasonably sized. The restroom was clean and easy to find.