Benjamin Franklin Plumbing of Augusta

The Technician Austin was very nice, professional and knowledgeable. He did a great job. The only negative thing I could say. Is the price $$ I had to pay for the service. Also, they don’t repair the sheet rock in the wall. I will need to have someone repair it. I did have same day service which was a plus.

Dylan was my technician, he’s not one of the choices. He was excellent. He had a very big job. I had two sinks and a tub to take care of. He was personable, knowledgeable, And as efficient as he could be with old plumbing. My pipes are over 49 years old so he had some trouble. I have dealt with Benjamin Franklin, Originally Owen plumbing for years and they are always Professional, efficient, knowledgeable, and kind. Nothing has changed. Good job to all involved, including the Monica and the other young lady that I talk to to get this set up.

I had a great experience with Jordan. He was respectful, took the time to explain the issue with my water heater in a way I could understand, and quickly diagnosed the problem. He also ordered the necessary part without delay. I appreciate his professionalism and would definitely recommend him. The only issue is the flat rate pricing is a little high in my opinion, but that is the only negative.

Benjamin Franklin Plumbing installed our hot water in 2009. We knew we needed a new one so the phone call was a very easy one. Benjamin Franklin Plumbing did not disappoint. From the first phone call, to the service, to the professionalism, to the installers and even the price --- Outstanding! Highly recommend! Five stars!!

I called Benjamin Franklin Plumbing due to a leaky hot water heater. Jordan came out and it turned out that I needed a new water heater. Jordan was professional, polite explained things simply. Great service was given. The cost seemed higher for this particular work than other businesses friends and family had used. That was the only con. Thanks for a job well done, Jordan.