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Augusta Self Storage

255 Boy Scout Road, Augusta, Georgia 30909

4.4 (48 Google reviews)
(706) 736-5795 Visit Website Get Directions

About

Family-owned Augusta Self Storage simplifies the rental process with complete phone-based move-ins and complimentary locks for every unit. This local facility offers clean, accessible storage solutions with straightforward pricing and exceptional convenience for CSRA customers.

Reviews

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Google User

WOW! I've used storage for nearly 15 years now and I have never had an easier experience than this. You can move in COMPLETELY OVER THE PHONE without having to deal with a salesman trying to sell you something you don't need. It even came with a FREE LOCK inside of my unit! Very clean, Very simple and a great location. I would recommend this place to anyone looking for simplicity.

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Google User

Update: they seem to have resolved this issue. Access and exit have been smooth for some time now. Storage units are fine and secure. I have had a unit for about 3 years. The issue is that the gate works sporadically. It's forgivable on occasion. But it is a frequent problem. I suppose if you are going to access your unit once a year it won't be a big problem. But I access mine a couple times per month, and it is quite frustrating that this issue still exists months after they have known about the failed gate.

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Google User

Had assistance from an owner who was very helpful

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Google User

Absolutely amazing staff, wouldn’t dream of going any where else.

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Google User

Trapped inside gate for almost 2 hours due to their issues with their gate. I was required to call Richmond county fire dept to open the gate after having the U-Haul run for an extra hour plus. The next morning the gate was still not operating correctly and would not accept a code. Rude and disrespectful employee on site when I went to follow up the next day. Too many options to waste time and money here. Keep looking, do not give them your business. Sorry not sorry. Nothing but excuses. Your team did nothing. No contact after. No contact the day of. I'm negative money due to this. I absolutely will not give you another chance. I got scorpions in the house now from things I had in your unit. Clown show. Go somewhere else too many options. Technology age... You knew stuff was wrong and you chose not to do anything.

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